Last updated: 28 August 2026
This policy explains how Digital Swag may collect and use information when you visit the website, submit an enquiry or make a purchase.
Information we may collect
- Name, email address, phone number and business information you provide.
- Order, product, payment-status and customer-support information.
- Website usage, device, browser and referral information collected through essential analytics or platform tools.
How information may be used
- To process orders and deliver purchased digital products.
- To respond to enquiries, provide support and manage service projects.
- To maintain website security, prevent fraud and improve services.
- To send marketing communication only where permitted or requested.
Payments and service providers
Payments may be processed through Razorpay or another disclosed payment provider. Digital Swag does not ask customers to provide card PINs, UPI PINs or OTPs. Website, email, analytics and automation providers may process limited information required to provide their services.
Retention and protection
Information is retained only as reasonably required for orders, support, legal, tax, fraud-prevention and business-record purposes. Reasonable safeguards are used, but no internet system can be guaranteed completely secure.
Your requests
You may contact us to request correction or deletion of information, subject to information that must be retained for legal, accounting, dispute or fraud-prevention purposes.
Contact
Email privacy-related questions to thrinethra.dsb@gmail.com.